1，Good morning. This is Room reservation.Can I help you

2，What kind of room would you like to reserve

4， For which dates do you want to book the rooms

5，What time will you be arriving

7，How long will you be staying

8，I’d like to confirm your reservation.

9， I’ll check the room availability.

Where can I get my baggage 我在何处可取得行李

Can I reserve a hotel(rent a car)here 我是否可在此预订饭店(租车)

Where is my seat 我的座位在那里

May I have a bottle of mineral water请给我一瓶矿泉水。